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Elementary Help Video
Secondary Help Video

Elementary Quick Start Guide
Middle/High School (Secondary) Quick Start Guide

General Questions
Elementary Specific Questions
Secondary Specific Questions

Elementary How to Use ParentEdge Guide PDF Link
Secondary How to Use ParentEdge Guide PDF Link

Elementary Teacher FAQ PDF Link
Secondary Teacher FAQ PDF Link

Elementary Tutorial Video

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YouTube Link
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Middle / High School
Secondary Tutorial Video

(Our videos are hosted on site. If you prefer to download the video or watch it on YouTube there are links provided below. Click to enlarge the video to ensure you can see everything!)


YouTube Link
Direct Download Link


Please click on the following topics to see common questions asked by teachers.

General Questions
Please click on the following topics to get answers to common questions asked by teachers.

When does ParentEdge send the automatic text message and email?

The text and email are sent everyday automatically by the application itself.  The actual time during the day when the message is sent is selected by the school administration.  The times range from 4:30 p.m EST to 10:00p.m EST. 

What time each day must I have my information entered to have it be included in the ParentEdge message for that day?

You must have your information entered and saved at least 10 minutes before the time your school selected to have the messages automatically sent out.

What days are messages sent out and what information is in each message?

Messages (texts and emails) get sent out Monday, Tuesday, Wednesday, Thursday, and Sunday.  The message sent on Sunday contains the homework/assessment/other information from Friday.  As an example, the message texted and emailed to parents on Monday contains all of the student’s homework for Monday night. 

Do I have to do anything to make sure messages are sent out?

As a teacher, the only thing you need to do is enter your homework information into the application each day.  It takes about a minute or less.  Just enter the information, click “save day” in the application and you are done.

Can I enter homework information in advance?

If you know in advance what the homework will be for the following week, month etc. you can enter it into ParentEdge.  You can plan as far in advance as you want.  Simply select the correct week from the calendar and enter whatever you want. 

Can I change or update information after it has been submitted?

You can update the homework/information to be sent home easily by logging in, changing it, and clicking “Save day”.  As long as it is done at least 10 minutes before the time selected by your school to have the messages sent out the changes will be saved and the new information included in the message. 

Can I select a specific day to enter information on the calendar?

You are able to select the week you would like to enter information.  Then simply find the entry box for the day and enter the homework or other information you want the parent/student to receive.

How can I change my password?

Click on the change my password option on the left side of the application and follow the instructions.

What is considered a character?

A character is basically any key you hit on your keyboard: a letter, number, space, or punctuation.

When I click “submit day”, how do I know it is saved?

After clicking “submit day” you will see a message appear under the button that says “day saved”.

Do I have to do anything other than enter information and click “submit day” to use ParentEdge?

No, all a teacher has to do is quickly enter their information and click submit.  There is nothing else you need to do.


Elementary Teacher Specific Questions
Please click on the following topics to get answers to common questions asked by teachers.

What information goes into the text message that is sent every day?

It contains the information entered by the elementary teacher for that day.  It will say if there is a test or quiz based on what is selected.  It then includes whatever information the teacher entered into the 135 character box.  The information entered can be related to homework, study tips, projects, reminders, notifications, field trip information or anything else the teacher thinks the parents/student should know. 

This is an example of what the text message will actually look like:

Quiz
Presentations are tomorrow. Do page 3 in your phonics workbook for HW.   Remember the field trip is on Friday, permission slip is due.

What information goes into the email that is sent every day?

The email will contain the same information as the text message. 

Can I type whatever I want into the 135 character text entry box?

You can enter any information you would like.  It can be homework information, an announcement, notification, reminder, study tips, or anything you want the parent/student to know.

Is it possible to type more than 135 characters (letters, spaces, and punctuation) into the text box and have it included in the text message?

No, 135 characters is the maximum.

What is the test/quiz/none option in the ParentEdge application?

For your class, each day, you have the option of indicating if there is an assessment to study for.  If you would classify it as a test please check the “test” button.  If you would classify it as a minor assessment like a quiz please check the “quiz” button.  If there is not a test or a quiz then click the “none” button.  You have the option of including more information about the assessment in the 135 character text box.

What if my question was not answered here?

If your question was not answered here please email our support team at: support@schooledgemobile.com

Secondary Teacher Specific Questions

Please click on the following topics to get answers to common questions asked by teachers.

What information goes into the text message that is sent every day?

It contains information for every class a student has during the day compressed into one text message.  For each class the message will indicate what period of the day it is (1,2,3,etc…).  It will inform the parent/student if there is a test or quiz to study for and it will contain up to 15 characters (letters) entered by the teacher about the homework or other information for class that day. 

Example of what the text would look like for a school with a five period school day:
1
Test
Study Guide Due
2
Worksheet
3
Quiz
HWpg.158 p34-78
4
Bio Lab Report
5
Quiz
Read Chap 5-6

What information goes into the email that is sent every day?

The email contains the same information with two differences.  First, instead of the period number the actual course name is displayed.  Second, after the test/quiz and homework information sections there is a third section for each course that displays any extra information entered by the teacher in ParentEdge.

Can I type whatever I want into the 15 character text box?

You can enter any information you would like.  It can be homework information, an announcement, or anything you want the parent/student to know.

Is it possible to type more than 15 characters into the text box and have it included in the text message?

No, the limit for each course is 15 characters.

What is the test/quiz/none option?

For each course, each day you have the option of indicating that there is an assessment to study for.  If you would classify it as a test please check the “test” button.  If you would classify it as a minor assessment like a quiz please check the “quiz” button.  If there is no test or quiz that day,  click the “none” button.

What do the buttons (Homework, Rough Draft, etc.) below the 15 character text entry box do?

They are simply there to save you time when entering information into ParentEdge.  If one of the options conveys the information you would like to send home simply select it and click save.  It will be included in the 15 character portion of the message for that course.

What if my question was not answered here?

If your question was not answered here please email: support@schooledgemobile.com

 

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